PAT -- Pro Audio & Television
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Customers with any technical issues should please contact or phone 02-9476 1272 during office hours.

Our office hours are 9am - 5pm Australian Eastern Standard Time.

Customers with a Service & Support Agreement in place should refer to the out of hours and emergency contact details specified on their contract.

To submit your Service & Support request please utilise the submission form found here: PAT Service & Support - Log a Job

You may find the following information helpful:

LAWO & VSM Service & Support

Phone: +49 (0)72 22  1002-4000 (between 9 a.m. and 10 p.m. Central European Time)
Fax: +49 (0) 72 22  1002-4101

DirectOut Service & Support

Alternatively you can log an issue on DirectOut's Incident Report Page

ROSS Video Service & Support

Phone: TOLL Free +(1)800 1005 0100

RTW Service & Support

Phone: +49 221 70 913-0